| Additional Driver | There will be an additional charge of EUR 4.00 per day excl VAT per rental for each additional authorised driver. The “General Car Rental conditions Alamo Rent-A-Car NL” apply for all additional drivers. |
| Age Requirements | All car groups are available for all renters aged 18 and over with the exception of car groups Full Size, Premium and Luxury which are only available to 25 year old renters and above. |
| Forms of Payment | American Express, Mastercard, Diners Club and Visa credit cards are accepted. Cash payments, travellers cheques and euro cheques are not accepted. An international valid credit card is always required for the deposit (determined by multiplying the rate by the rental period reserved and other relevant charges plus the applicable excess amount) which will be held on the credit card until the vehicle is returned and the final rental charge is debited. Any charges for damages, fines, taxes, penalties and the related administration fees belonging to the rental period can also be debited from the credit card after the return of the vehicle. |
| Renter Requirements | All drivers (including additional drivers) must hold and produce a driving license valid in the country where the rental takes place. The driving license must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving license, an international driving license is also mandatory if the driving license is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country or if the driving license is otherwise not valid in the European Union. An International driving license is valid only if accompanied by the normal driving license. Also a valid identity card or passport must be presented at time of rental. |
| Cross Border Policy | It is allowed to use the vehicle only in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United United Kingdom and Vatican. If the vehicle should be taken outside these listed countries; Alamo prior written consent must be obtained. Some restrictions may apply with respect to: - Loading the vehicle on trains, boats, ferries or similar means of transportation. - taking the vehicle from the mainland onto an island. - taking certain types of vehicles across borders. |
| Delivery and Collection | N/A |
| After Hours | AFTER HOURS CAR RETURN IS NOT PERMITTED AT ANY LOCATION EXCEPT AT AMSTERDAM AIRPORT. AT AMSTERDAM AIRPORT FOLLOW SIGNS FOR CAR RENTAL RETURNS. PARK VEHICLE IN AN Alamo PARKING SPACE, LOCK VEHICLE AND PLACE KEYS IN THE DROP BOX LOCATED ON THE Alamo COUNTER INSIDE THE TERMINAL. |
| One Way Rentals | Domestic One Way rentals between Alamo location Amsterdam Schiphol Airport and Amsterdam Central Station are free of charge. For International One Way rentals it is advised at time of reservation. Surcharges apply and are available on request. |
| Inclusive | Third Party Liability (SLP), CDW/TP, Roadside Assistance, 100 kilometres/day with the exception on weekend rate (unlimited) for NL Domestic. Third Party Liability (SLP), CDW/TP, unlimited mileage for Europe and other source markets based on individual agreement with contract partner. |
| Exclusive | Third Party Liability (SLP), unlimited kilometres, Roadside Assistance with the exception for rentals over 28 days (100 km per day applies). Exclusive rates apply for source markets USA/Rest of World and other source markets based on individual agreement with contract partner. |
| Baby Seat | N/A |
| Child Safety Seat | CHILD SEATS -CST- ARE AVAILABLE AT A COST OF 7.00 EUR PER DAY WITH A MAXIMUM CHARGE OF 100.00 EUR PER RENTAL. IN CASES OF LOSS OR DAMAGE A REPLACEMENT FEE OF 250 EUR APPLIES. |
| Booster Seat | N/A |
| GPS | NAVIGATION SYSTEM IS AVAILABLE AT 9.00 EUR PER DAY WITH A MAXIMUM CHARGE OF 90.00 EUR PER RENTAL. IN CASE OF LOSS OR DAMAGE, A REPLACEMENT FEE OF 1000.00 EUR APPLIES. |
| Ski Racks | N/A |
| Winter Tires | WINTER TIRES ARE AVAILABLE ON REQUEST BETWEEN NOVEMBER AND FEBRUARY FOR A DAILY CHARGE OF 15.00 EUR AND MAXIMUM 150.00 EUR PER RENTAL. IN CASES OF LOSS OR DAMAGE A REPLACEMENT FEE OF 3500 EUR APPLIES. IF TRAVELLING CROSS BORDERS WINTER TIRES MAY BE A LEGAL REQUIREMENT. PLEASE CHECK WITH THE RENTAL BRANCH AT TIME OF RENTAL. |
| Snow Chains | N/A |
| Safety Kit | N/A |
| WIFI Device | WIFI IS AVAILABLE AT 7.44 EUR PER DAY WITH A MAXIMUM CHARGE OF 74.40 EUR PER RENTAL. IN CASE OF LOSS OR DAMAGE, A REPLACEMENT FEE OF 550.00 EUR APPLIES. |
| Fuel Service Option | ALL VEHICLES ARE DELIVERED WITH A FULL TANK OF PETROL AND MUST BE RETURNED IN THE SAME CONDITION. IF THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK A CHARGE OF EUR 2.50/LITRE FOR REFUELING SERVICE/FUEL SHORTAGE WILL BE APPLIED. |
| Collision Damage Waiver | CDW (Collision Damage Waiver) Basic Cover. If chosen and indicated on the rental agreement or if included in the rate, this facility will limit the liability for any damage to the vehicle subject to the Non-Waivable Charge. NWC (Non-Waivable Charge): Fixed amount charged for every rental for which CDW has been taken out and where the vehicle is returned damaged. The amount of Non Waivable charge varies from EUR 750.00 to EUR 1150.00 depending on car category. CDW Basic Cover does not cover roof, tires and windscreens, broken/loss of keys or contamination of fuel. Damage to the under body-work and/or roof due to collision with bridges, tunnels, overhanging structures etc. is excluded from the damage cover, unless a force majeure can be proved. |
| Collision Damage Waiver & Theft Protection | N/A |
| Partial Collision Damange Waiver | CDW Super Cover partially waives the already limited liability in cases of damage to the rental vehicle provided the vehicle is used in accordance with the “General Car Rental conditions of Alamo Rent-A-Car NL”. The amount of Non Waivable charge varies from EUR 375.00 to EUR 675.00 CDW Super Cover (SCDW1) does not cover roof, tires and windscreens, broken/loss of keys or contamination of fuel. Super Cover can be purchased at time of reservation or at time of pick-up and is not available for customers on Corporate contract rentals unless there is a corporate account number present that indicates this option is applicable. Damage to the under body-work and/or roof due to collision with bridges, tunnels, overhanging structures etc. is excluded from the damage cover, unless a force majeure can be proved. |
| Super Collision Damage Waiver | CDW Top Cover totally waives the already limited liability in cases of damage to the rental vehicle provided the vehicle is used in accordance with the “General Car Rental conditions of Alamo Rent-A-Car NL”. CDWTop Cover (SCDW2) does not cover broken/loss of keys or contamination of fuel. Super Cover and Top Cover can be purchased at time of reservation or at time of pick-up and is not available for customers on Corporate contract rentals unless there is a corporate account number present that indicates this option is applicable. Damage to the under body-work and/or roof due to collision with bridges, tunnels, overhanging structures etc. is excluded from the damage cover, unless a force majeure can be proved. |
| Super Collision Damage Waiver & Theft Protection | N/A |
| Super Collision Damage Waiver & Tires and Windshield Protection | N/A |
| Loss Damage Waiver | N/A |
| Excess Protection | N/A |
| Personal Accident Insurance | Personal Accident Insurance (PAI). If chosen and indicated in the rental agreement or if included in the rate, this facility provides a financial indemnity for the driver and passengers (subject to permitted number of occupants in the vehicle) in the event of death or permanent disability. The amounts vary depending whether an adult or a child is involved. Similarly, Partial Disability may lead to lower payment or to no payment at all if the disability percentage is below a certain threshold. The terms and conditions are available upon request. PAI is an option and not mandatory to rent a vehicle. |
| Supplemental Liability Protection | All the vehicles in the Alamo fleet are insured against Bodily Injury and/or Property Damage that you might inflict on a third party as a result of an accident involving the Vehicle. The amounts for such liability cover are available on request. In particular, you must comply with the rule concerning permitted destinations, as set out in the “General Car Rental conditions of Alamo Rent-A-Car NL”, in order to have the full benefit of the insurance provisions. |
| Tire and Windshield Protection | N/A |
| Theft Protection | Theft Protection (TP). If chosen and indicated in the rental agreement or if included in the rate, this facility limits the financial liability in the event of the vehicle being stolen, except where incurred through negligence and/or breach of contract. A Non-Waivable Charge applies. NWC (Non-Waivable Charge): Fixed amount charged for every rental for which TP has been taken out. The amount of Non Waivable charge varies from EUR 750.00 to EUR 1150.00 depending on car category. |
| Theft Protection - 2 | N/A |
| Zero Risk Pack | N/A |
| Zero Risk Pack Plus | N/A |
| Roadside Assistance | Alamo provides 24/7 Breakdown and Assistance Service to the customer. This service is handled by ANWB Roadside Assistance. Further information specific to the Roadside Assistance including the 24/7 assistance telephone number will be provided at the time of rental. Roadside assistance is provided with the rental free of charge in case of mechanical breakdown, not due to driver negligence of wilful misconduct. |
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