| Additional Driver | ADDITIONAL DRIVER-ADD- DRIVERS MUST MEET ALL RENTER REQUIREMENTS. A DAILY CHARGE OF 3 EUR WILL BE ASSESSED FOR ALL CAR GROUPS. |
| Age Requirements | Mini - MDMR, MXMR Economy - EDMR - Compact - CDAR, CDMR, CWMR - minimum rental age 21 years. Intermediate - ICMR, IDMR, Standard - SVMR, Fullsize -FVMR - minimum rental age 24 years. Maximum rental age is 75 years for all vehicle groups. A fee of 15.00 EUR per day applies to drivers aged 21-23 for vehicle groups Mini to Economy. Young drivers aged 21-23 must have held a driving license for a minimum of 2 years. |
| Forms of Payment | ACCEPTED METHODS OF PAYMENT: CREDIT CARDS AMEX, DINERS, MASTERCARD, VISA ARE ACCEPTED. SECURITY DEPOSITS-SD- FOR EACH RENTAL A CREDIT CARD- VISA, MASTERCARD, DINERS, AND AMEX-IS REQUIRED. DEPOSIT BASED ON EXCESS AMOUNTS WHICH RANGE FROM 500 EUR TO 1000 EUR DEPENDING ON VEHICLE GROUP. CASH DEPOSITS ARE NOT ACCEPTED. PERSONAL CREDIT CARD, NOT CASH CARD MAESTRO, E.G. ELECTRON, AND CASH OR DEBIT CARD CANNOT BE USED AS GUARANTEE CARD BUT CAN BE USED FOR THE PAYMENT OF THE RENTAL. |
| Renter Requirements | VALID INTERNATIONAL OR EUROPEAN UNION DRIVER'S LICENSE FOR AT LEAST 12 MONTHS, IDENTITY CARD OR PASSPORT. THE DRIVERS LICENSE MUST BE VALID FOR INTERNATIONAL USE, OTHERWISE THE NATIONAL LICENSE MUST BE FULLY TRANSLATED BY AN EMBASSY OR BY AN EQUIVALENT AUTHORITY AND MUST BE READABLE IN LATIN CHARACTERS. THE PHOTO IS MANDATORY AND MUST BE ACCOMPANIED BY A DOCUMENT OF IDENTITY, ALWAYS READABLE IN LATIN CHARACTERS, WHERE THE HOME ADDRESS IS INDICATED. THE NATIONAL LICENSE, THE TRANSLATION AND THE PASSPORT MUST BE UNDER THE SAME NAME AND MUST BE PRODUCED AT THE SAME TIME. |
| Cross Border Policy | CROSS BORDER POLICY- CROSS BORDER RENTALS ARE ALLOWED WITHIN THE EUROPEAN COUNTRIES EXCEPT TURKEY. A PRIOR WRITTEN AUTHORIZATION IS REQUIRED AND THERE IS AN INSURANCE FEE THAT APPLIES. THE GUARANTEE IS EQUAL WITH THE BUYING VALUE OF THE RENTED CAR. THIS KIND OF RENTAL MUST BE REQUESTED FROM ALAMO-RENT-A-CAR AT LEAST 7 WORKING DAYS PRIOR THE PICK UP DATE. PLEASE CONTACT WITH THE RESERVATIONS DEPARTMENT FOR FURTHER INFORMATION 389 782527000. A PROCESS OF PUBLICATION OF GREEN CARD IS REQUIRED AND THE MINIMUM TIME OF PUBLICATION OF A GREEN CARD IS 7 WORKING DAYS. A FEE OF 30.00 EUR PER EACH BORDER OF THE COUNTRY DRIVING THROUGH. THE GREEN CARD COVERS THE RENTED VEHICLE WITH BASIC INSURANCE, TPL, AS LONG AS IT REMAINS IN THE BORDERS OF THE COUNTRY FOR WHICH IT IS ISSUED. ROAD ASSISTANCE OR CAR REPLACEMENT WHILE DRIVING ABROAD IS NOT AVAILABLE. |
| Delivery and Collection | N/A |
| After Hours | N/A |
| One Way Rentals | ONE WAY DROPS ARE ALLOWED TO THE FOLLOWING LOCATIONS WITH A MINIMUM ADVANCE NOTICE OF 24 HOURS. THE LISTED DROP FEES WILL APPLY. SKOPJE - THESSALONÍKI 175 EUR SKOPJE - ATHENS 493 EUR SKOPJE - SARAJEVO 513 EUR SKOPJE - ZAGREB 574 EUR SKOPJE - SOFIA 161 EUR SKOPJE - BOURGAS 475 EUR |
| Inclusive | RATES INCLUDE UNLIMITED KILOMETERS, CDW, THIRD PARTY INSURANCE, PROTECTION AGAINST THEFT AND FIRE, AIRPORT FEES AND VAT |
| Exclusive | COST OF RENTAL INCLUDES UNLIMITED KILIOMETERS, THIRD PARTY INSURANCE, AIRPORT FEES AND VAT. |
| Baby Seat | CSI BABY SEAT: 3 EUR PER DAY (MAX 21 EUR PER RENTAL) |
| Child Safety Seat | CST CHILD TODDLER SEAT: 3 EUR PER DAY (MAX 21 EUR PER RENTAL) |
| Booster Seat | BST BOOSTER SEAT: 3 EUR PER DAY (MAX 21 EUR PER RENTAL) |
| GPS | GPS: 5 EUR PER DAY (MAX 35 EUR PER RENTAL) |
| Ski Racks | SKI RACK (SKV): 30 EUR PER RENTAL |
| Winter Tires | N/A |
| Snow Chains | SNOW CHAINS (SNO): 10 EUR PER RENTAL AND ON-REQUEST ONLY |
| Safety Kit | N/A |
| Fuel Service Option | REFUELING CHARGES-FULL TO FULL. ALL VEHICLES ARE DELIVERED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IN CASES WHEN THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK THE DIFFERENCE WILL BE CHARGED ACCORDING TO THE OFFICIAL RATE OF ALAMO-RENT-A-CAR FYR MACEDONIA. FEES FOR TANK SERVICES ALSO APPLY, COST 10 EUR PLUS VAT. |
| Collision Damage Waiver | COLLISION DAMAGE-CDW- COVERS THE VEHICLES LIABILITY AND FIRE WITH AN EXCESS AMOUNT. CDW EXCESS RANGES FROM 500 EUR TO 1000 EUR DEPENDING ON VEHICLE GROUP. CDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES TO THE UNDERSIDE OF THE VEHICLE, INSIDE OF THE VEHICLE-SALOON, WIND SHIELDS, MIRRORS AND TIRES. ANY DAMAGE CAUSED DUE TO DRIVER NEGLIGENCE AND, OR IN BREACH OF THE ROAD CIRCULATION CODE WHICH IS THE DRIVING LAWS OF THE RENTAL COUNTRY IS THE RESPONSIBILITY OF THE RENTER AND NOT COVERED BY CDW. THE ACCIDENT STATEMENT SHOULD ALWAYS BE SUPPLEMENTED SO THAT THE INSURANCE COVERAGE WILL BE IN EFFECT. IN CASE OF CAR ACCIDENT AND DAMAGES POLICE REPORT IS MANDATORY. WITHOUT A POLICE REPORT THE CLIENT TAKES FULL RESPONSIBILITY. |
| Collision Damage Waiver & Theft Protection | N/A |
| Partial Collision Damange Waiver | N/A |
| Super Collision Damage Waiver | N/A |
| Super Collision Damage Waiver & Theft Protection | FULL DAMAGE-SCDWTP AND THEFT, COVERS THE EXCESS THAT IS APPLIED TO THE CDW COVERAGE. DAILY CHARGE RANGES FROM 5 EUR TO 20 EUR DEPENDING ON VEHICLE GROUP. FDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES TO THE UNDERSIDE OF THE VEHICLE, INSIDE OF THE VEHICLE SALOON, WIND SHIELDS, MIRRORS AND TIRES. ANY DAMAGE CAUSED DUE TO DRIVER NEGLIGENCE AND, OR IN BREACH OF THE ROAD CIRCULATION CODE WHICH IS THE DRIVING LAWS OF THE RENTAL COUNTRY IS THE RESPONSIBILITY OF THE RENTER AND NOT COVERED BY SCDWTP.THE ACCIDENT STATEMENT SHOULD ALWAYS BE SUPPLEMENTED SO THAT THE INSURANCES COVERAGE WILL BE IN EFFECT. IN CASE OF CAR ACCIDENT AND DAMAGES POLICE REPORT IS MANDATORY. POLICE REPORT IS MANDATORY. WITHOUT A POLICE REPORT THE CLIENT TAKES FULL RESPONSIBILITY. |
| Super Collision Damage Waiver & Tires and Windshield Protection | N/A |
| Loss Damage Waiver | N/A |
| Excess Protection | N/A |
| Personal Accident Insurance | N/A |
| Supplemental Liability Protection | SUPPLEMENTARY LIABILITY INSURANCE SLI-THIRD PARTY INSURANCE-REQUIRED BY LAW- FREE OF CHARGE. COVERAGE LIMITS, A. THIRD PARTY BODILY INJURY OR DEATH UP TO 100,000 EUR, B. THIRD PARTY PROPERTY DAMAGE 50,000 EUR. |
| Tire and Windshield Protection | N/A |
| Theft Protection | THEFT PROTECTION-TP COVERS THE RENTED VEHICLE AGAINST TOTAL THEFT WITH AN EXCESS AMOUNT. EXCESS VARIES DEPENDING ON VEHICLE GROUP AND RANGES FROM 500 EUR TO 1000 EUR. |
| Theft Protection - 2 | N/A |
| Zero Risk Pack | N/A |
| Zero Risk Pack Plus | N/A |
| Roadside Assistance | ALAMO OFFERS ROADSIDE AT SELECT LOCATIONS. ROADSIDE ASSISTANCE IS AVAILABLE FOR THE FOLLOWING SERVICES FOR A FEE, FLAT TIRE FOR 50 EUR PLUS THE COST OF REPAIR, JUMP START FOR 50 EUR, LOCKOUT SERVICE FOR 50 EUR, FUEL DELIVERY FOR 70 EUR, CONTAINS 5L OF FUEL, AND KEY REPLACEMENT FOR 50 EUR FOR THE SERVICE PLUS 200 EUR FOR THE KEY. ALAMO RENTAL LOCATIONS DO NOT PROVIDE DIRECT ROADSIDE ASSISTANCE TO THE CUSTOMER. THIS ASSISTANCE IS PROVIDED BY TOMO ON BEHALF OF ALAMO. THIS SERVICE IS AVAILABLE 24-7 BY CALLING 389 76 223 200 WITHIN THE COUNTRY OF RENTAL. |
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