| Currency | EURO |
| Taxes | State Tax (STAX) 19% |
| Surcharges | Airport Fee (AAF) 20% |
| Theft Protection | Included in Collision Damage Waiver |
| Third Party Liability | Included in the rate |
| Winter Tyres | During winter weather conditions, winter tires are included in the price. |
| Collision Damage Waiver - Exclusive Rates | Rates include limited mileage and third party liability for one driver. |
| Collision Damage Waiver - Inclusive Rates | Rates include limited mileage, damage waiver, and third party liability for one driver with the following excess – €1000 for groups MBMN/MBMR (A group), ECMN/EBMR (B group), CCMR (C group), CDMR (D group), and IDMR (E group) SDMR (F group), ECAN/EBAR (B auto), CCAR (C auto), CDAR (D auto), IDAR (E Auto) and SDAR (F auto), PDMR (Small Prem Man), PDAR (Small Prem Auto), LDMR (Medium Prem Man) LDAR (Medium Prem Auto), IFAR (Small 4x4 Man) IFAR (Small 4x4 Auto) and FFMR (Large 4x4 Man), FFAR (Large 4x4 Auto). IVMR (MMPV), IVAR (MMPVA), IKMN (small cargo van), SKMN (medium cargo van), and FKMN (large cargo van) FVMR (MPV), FVAR (MPV auto), MVMR (MB09) The insurance excess can be voluntarily reduced by €500 - €1000 at the Alamo branch on arrival; rates vary and will be clarified at that time. Any charges agreed do not form a part of any agreed relationship with the customer and are non refundable by Alamo. |
| Mileage | Day 1-4: 300km/ day; Day 5-13: 2100km per week; Day 14-27: 1500km per week; Day 28+: 1000km per week. Over mileage will be charged at 0.25 EUR (VAT included). Commercial vans and 9-seaters include 200km per day. |
| Age Requirements | You must be at least 21 years of age to rent a car. Renters 21-24 years of age may rent Mini through Standard size cars (as well as Compact and Standard Wagon). Additional fees may apply for renters under 25 years of age. |
| Rate/Day | Young drivers are charged at €10.00 per day |
| Additional Driver | All additional drivers must meet all rental requirements. Additional drivers must appear at the rental counter with the primary renter. Additional drivers must sign the rental agreement. An additional daily fee may apply for any Additional Drivers. The additional driver can only be added to the contract at the pick up location. |
| Rate/Day | Additonal drivers are charged at €5 per day |
| Renter Requirement | Must meet the location's minimum age requirements. All drivers must hold a full, valid national license. German: Both the photo-card and paper counterpart must be produced. For old style paper licences, the driver must also provide an additional form of photographic ID in the form of a Full Valid Passport. Overseas Licence: International driving permit is required with all non European licences if the driving licence is written in a language or characters different to those of the renting country. Even when an International Driving License is required, a domestic licence must be provided. UK residents that hold a non-EU license may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent. A renter holding a non-UK licence must produce a full valid passport at the time or rental and the reservation name must match the name on the driving licence. Please note, we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external credit organisation |
| Home City & Non De-planing Airport Renter Underwriting | Residents of the Germany: All Home City & Non deplaning renters will need to provide at the time of rental a full driving licence and their ID. If the ID card isn't provided then two proofs of address no less than two months old and a Credit/Debit Card in the renter’s name. Non Residents of the Germany: All Home City & Non deplaning renters will need to provide at the time of rental a full driving licence, travel documents which include proof of residency whilst in the UK, Passport & Credit Card in the renter’s name. |
| Payment Policy | A security deposit of €250.00 plus the estimated cost of the rental will be taken by VISA, VISA Debit Card, MasterCard, Maestro, American Express, or VPAY card issued in the renter's name at the time of rental. These cards are also allowed for final payment. Certain car classes (Full Size and above) require that the security deposit be taken on a credit card (Visa, MasterCard, American Express). |
| Child Safety Seat | Child seats are available at our airport locations for a cost of €7.00 per day up to a maximum of €70.00 per rental and must be pre ordered at the point of reservation. All child seats have to return to the airport. Customers will be required to fit the child seat themselves. Child seats have a replacement fee of €130.00. |
| GPS Navigation Device | GPS units are available from airport locations at a cost of €7.00 per day or €50.00 per week. GPS units cannot go one way and have a replacement fee of €190.00. |
| Oneway rentals | All Rentals where the vehicle is not returned to the same location as it is collected will be subjected to a one way fee of approximately €25. One way rentals are only allowed within mainland Germany only. |
| Cross Border Policy | You may drive the rental car to certain countries outside of Germany. There are certain restrictions on car classes and makes/models. Out-of-country rentals are allowed into Andorra, Belgium, Denmark, Finland, France, Gibraltar, Great Britain, Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Austria, Portugal, Sweden, Switzerland and Spain. Out-of-country rentals into Croatia, Italy, the Vatican, San Marino, Poland, Slovakia, Slovenia, the Czech Republic and Hungary are allowed excluding rentals of the following brands: Audi, BMW, Mercedes, VW, Land Rover, and Jaguar. |
| Rate/Day | Cross boarder is charged at €6 per day |
| Refueling Policy | Vehicles will be provided with a minimum ¼ tank. The customer has the option of either Fuel Pre-Purchase or to pay for used Fuel on return of the rental vehicle. |
| Freesell | All car types: No Freesale Available |
| Delivery & Collection | Delivery and Collection is not available. |
| After Hours | N/A |
| Roadside Assistance | Emergency contact details for 24/7 roadside assistance can be found on the rental contract. Customers should call this number if required. Dependant on the circumstances, we reserve the right to not replace the vehicle and pass on specific repair/callout charges to the customer. |
| Roadside Assistance Protection (RAP) | Roadside Assistance Protection (RAP) is an agreement between the renter and Alamo by which Alamo agrees to contractually waive its right to collect for lock out and lost key service, breakdown call out service, tyre damages, and any glass damages. Coverage is subject to the actions that void RAP, as defined in the rental agreement. |
| Rate/Day | RAP is charged at €4.99 per day |
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