| Renter Requirements | VALID INTERNATIONAL OR EU DRIVING LICENSE FOR AT LEAST 12 MONTHS, ID CARD OR PASSPORT IS REQUIRED. FOR GREEK RESIDENTS A PASSPORT IS NOT MANDATORY HOWEVER ID CARDS ARE REQUIRED. |
| Cross Border Policy | CROSS BORDER POLICY: CROSS BORDER RENTALS ARE ALLOWED ONLY WITHIN THE EUROPEAN UNION. A PRIOR WRITTEN AUTHORIZATION IS REQUIRED. THERE IS ALSO AN INSURANCE PREMIUM FEE THAT APPLIES DEPENDING ON THE LENGTH OF THE TRIP AND THE COUNTRY. (GREEN CARD). THERE IS AN ADDITIONAL KILOMETER CHARGE OF 0,30 EUR/KM TO BE PAID BY THE CUSTOMER. THE GUARANTEE IS EQUAL TO THE VALUE OF THE RENTAL CAR. THESE TYPES OF RENTALS SHOULD BE REQUESTED FROM ALAMO AT LEAST 7 WORKING DAYS PRIOR TO THE PICK-UP DATE. PLEASE CONTACT THE SALES DEPARTMENT (TEL: +30 210 3493456 OR +30 210 3493411) FOR FURTHER INFORMATION. PROCESS OF GREEN CARD PUBLICATION: MINIMUM TIME OF THE PULBICATION OF A GREEN CARD IS 5 WORKING DAYS. CHARGE PER GREEN CARD IS 90 EUR. THE GREEN CARD COVERS THE RENTED VEHICLE WITH BASIC INSURANCE (TPI) AS LONG AS IT IS LOCATED IN THE BORDERS OF THE COUNTRY FOR WHICH IT IS ISSUED. |
| Delivery and Collection | DELIVERY AND COLLECTION: DELIVERY AND COLLECTION IS AVAILABLE DURING OFFICE HOURS WITHIN CITY LIMITS UP TO 15 KMS AND AT A CHARGE OF 18 EUR EXCLUDING VAT. FOR OUTSIDE CITY LIMITS, OVER 15 KMS BUT AT A MAXIMUM OF 11KM EXTRA THE RENTER WILL WILL BE CHARGED 0.60 EUR PER KM EXCLUDING VAT IN ADDITION TO THE INITIAL 18 EUR EXCLUDING VAT. FOR ARAXOS CHARTER INTERNATIONAL AIRPORT APPROXIMATELY 40 KMS FROM THE CITY OF PATRA A CHARGE OF 25 EUR EXCLUDING VAT APPLIES PER SERVICE. FOR DELIVERIES TO AND FROM PIRAEUS PORT BY OUR ATHENS DOWNTOWN BRANCH A CHARGE OF 18 EUR EXCLUDING VAT APPLIES. FOR DELIVERIES TO AND FROM RAFINAS AND LAVRIOS HARBOURS BY OUR ATHENS DOWNTOWN BRANCH A CHARGE OF 35 EUR EXCLUDING VAT APPLIES PER SERVICE. |
| After Hours | N/A |
| One Way Rentals | ALL ONE WAY RESERVATIONS ARE ON REQUEST ONLY. IN CASES OF ONE-WAY DROP AT DIFFERENT BRANCHES THE FOLLOWING FEES APPLY: CRETE: BETWEEN CHANIA-RETHIMNON-HERAKLION-ELOUNDA-AG. NIKOLAOS 50 EUR. MAINLAND: BETWEEN ATHENS-THESSALONIKI 200 EUR. BETWEEN ATHENS-PATRA 200 EUR. BETWEEN ATHENS-VOLOS 200 EUR. BETWEEN ATHENS-IOANNINA 300 EUR. BETWEEN THESSALONIKI-KAVALA 150 EUR. BETWEEN THESSALONIKI-VOLOS 150 EUR. BETWEEN THESSALONIKI-IOANNINA 200 EUR. BETWEEN THESSALONIKI-CHALKIDIKI 100 EUR. FOR ONE-WAYS TO THE REST OF OUR DESTINATIONS PLEASE CONTACT RESERVATIONS VIA +30 210 3493456 OR +30 210 3493411 FOR DETAILS AND AVAILABILITY. FOR THE TRANSPORTATION OF THE VEHICLE VIA SHIP AND OTHER FORMS OF TRANSPORTATION, THE RENTERS WRITTEN AUTHORISATION IS REQUIRED. A CAHRGE OF 20 EUR PLUS VAT PER DIRECTION WILL APPLY. THE VEHICLE SHOULD BE RETURNED TO THE INITIAL ALAMO STATION OTHERWISE THE REGULAR ONE-WAY FEE ALONG WITH THE ADDITIONAL CHARGE OF THE COMPENSATION OF TICKET OF RETURN IN THE INITIAL DESTINATION WILL APPLY. |
| Inclusive | RETAIL/TOUR: TOTAL RENTAL CHARGES INCLUDE UNLIMITED MILEAGE, COLLISION DAMAGE WAIVER (CDW), THEFT PROTECTION (TP), SUPPLEMENTARY LIABILITY PROTECTION (SLP - THIRD PARTY LIABILITY), AIRPORT FEE AND VAT. CORPORATE: TOTAL RENTAL CHARGES INCLUDE UNLIMITED MILEAGE, COLLISION DAMAGE WAIVER (CDW), THEFT PROTECTION (TP), SUPPLEMENTARY LIABILITY PROTECTION (SLP - THIRD PARTY LIABILITY) AND AIRPORT FEE. ADDITIONAL PROTECTION PRODUCTS MAY BE PURCHASED. ALL EXTRA SPECIAL EQUIPMENT AND PROTECTION PRODUCTS NOT INCLUDED IN THE PACKAGE ARE SUBJECT TO AIRPORT FEE AND VAT. |
| Exclusive | RETAIL/TOUR: TOTAL RENTAL CHARGES INCLUDE UNLIMITED MILEAGE, SUPPLEMENTARY LIABILITY PROTECTION (SLP - THIRD PARTY LIABILITY), AIRPORT FEE AND VAT. CORPORATE: TOTAL RENTAL CHARGES INCLUDE UNLIMITED MILEAGE, SUPPLEMENTARY LIABILITY PROTECTION (SLP - THIRD PARTY LIABILITY), AND AIRPORT FEE. ADDITIONAL PROTECTION PRODUCTS MAY BE PURCHASED. ALL EXTRA SPECIAL EQUIPMENT AND PROTECTION PRODUCTS NOT INCLUDED IN THE PACKAGE ARE SUBJECT TO AIRPORT FEE AND VAT. |
| Baby Seat | 0 TO 15 MONTHS OR 0 TO 13 KGS. INFANT SEATS ARE 3 EUR PER DAY PLUS VAT. MAXIMUM CHARGE 30 EUR PLUS VAT. |
| Child Safety Seat | UP TO 4 YEARS OR UP TO 18 KGS. TODDLER SEATS ARE 3 EUR PER DAY PLUS VAT. MAXIMUM CHARGE 30 EUR PLUS VAT. |
| Booster Seat | N/A |
| GPS | A GPS NAVIGATION SYSTEM IS 8 EUR PER DAY PLUS VAT. MAXIMUM CHARGE 72 EUR PLUS VAT. GPS IS AVAILABLE AT ATHENS AIRPORT, ATHENS DOWNTOWN, THESSALONIKI AIRPORT, CHANIA AIRPORT, CORFU AIRPORT, RHODES AIRPORT AND HERAKLION AIRPORT. GPS IS ON REQUEST ONLY AT THE FOLLOWING LOCATIONS: KEFALONIA AIRPORT, PREVEZA AIRPORT, MYKONOS AIRPORT, KALAMATA AIRPORT AND SANTORINI DOWNTOWN. |
| Ski Racks | N/A |
| Winter Tires | N/A |
| Snow Chains | AVAILABLE ALL YEAR AT ALL MAINLAND LOCATIONS - ATHENS AIRPORT, ATHENS DOWNTOWN, THESSALONIKI AIRPORT, ALEXANDROUPOLIS AIRPORT, KAVALA AIRPORT, IOANNINA AIRPORT, KALAMATA AIRPORT, VOLOS, PATRA, PARGA, KORINTHOS AND LOUTRAKI. SNOW CHAINS ARE 3.00 EUR PER DAY PLUS VAT. MAXIMUM CHARGE 30.00 EUR PLUS VAT. SNOW CHAINS ARE AVAILABLE ON REQUEST ONLY. |
| Safety Kit | N/A |
| Fuel Service Option | REFUELING POLICY: THE RENTAL VEHICLE IS SUPPLIED WITH A FULL TANK OF FUEL. THE VEHICLE SHOULD BE RETURNED WITH THE SAME AMOUNT OF FUEL OTHERWISE THE DIFFERENCE WILL BE CHARGED ACCORDING TO THE OFFICIAL FUEL PRICE. |
| Collision Damage Waiver | CDW COLLISION DAMAGE WAIVER - COLLISION DAMAGE WAIVER CDW IS OPTIONAL AND REDUCES THE CUSTOMERS FINANCIAL RESPONSIBILITY TO THE EXCESS AMOUNT. THE CUSTOMER IS LIABLE FOR THE FULL COST OF THE DAMAGE/LOSS IF THIS INSURANCE IS NOT PURCHASED. IN CASE OF AN ACCIDENT AN ADMINISTRATION FEE OF 25.00 EUR PLUS VAT WILL BE CHARGED TO THE DRIVER AT THE END O THE RENTAL. THIS CHARGE APPLIES IRRELEVANTLY OF PARTY AT FAULT. CDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES TO THE UNDERSIDE PART OF THE VEHICLE, VEHICLE INTERIOR, WINDSHIELDS, MIRRORS AND TIRES. THE COST OF CDW PER DAY PLUS VAT IS AS FOLLOWS- CAR GROUPS MINI (MDMR) ECONOMY (EDMR-EDAR) - 11 EUR - EXCESS 500 EUR. CAR GROUPS COMPACT (CCMR-CDMR-CXMR) INTERMEDIATE (IDMR-ICMR) - 15 EUR - EXCESS 700 EUR. CAR GROUPS COMPACT AUTOMATIC AND SUV (CDAR-CFMN) FULL-SIZE (FVMR) - 20 EUR - EXCESS 1200 EUR. CAR GROUPS PREMIUM (PDMR) INTERMEDIATE SUV (IFMR) - 27 EUR - EXCESS 1200 EUR. |
| Collision Damage Waiver & Theft Protection | N/A |
| Partial Collision Damange Waiver | N/A |
| Super Collision Damage Waiver | FDW FULL DAMAGE WAIVER - FULL DAMAGE WAIVER FDW IS OPTIONAL AND REDUCES THE EXCESS AMOUNT ON CDW TO ZERO. FDW CAN ONLY BE PURCHASED IF CDW HAS ALREADY BEEN PURCHASED. IN CASE OF AN ACCIDENT AN ADMINISTRATION FEE OF 25 EUR PLUS VAT WILL BE CHARGED TO THE DRIVER AT THE END OF THE RENTAL. THIS CHARGE APPLIES IRRELEVANTLY OF PARTY AT FAULT. FDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES TO THE UNDERSIDE PART OF THE VEHICLE, VEHICLE INTERIOR, WINDSHIELDS, MIRRORS AND TIRES. THE COST OF FDW PER DAY PLUS VAT IS AS FOLLOWS- CAR GROUPS MINI (MDMR) ECONOMY (EDMR-EDAR) COMPACT (CCMR) -6 EUR CAR GROUPS COMPACT 4/5 DOOR, COMPACT SUV , COMPACT SPECIAL-(CDMR- CDAR-CFMN -CXMR) INTERMEDIATE (ICMR-IDMR) -8 EUR. CAR GROUPS INTERMEDIATE (IFMR) FULL-SIZE (FVMR) -12 EUR CAR GROUPS LUXURY (LDMR)-20 EUR. THERE IS NO EXCESS FOR FDW. |
| Super Collision Damage Waiver & Theft Protection | N/A |
| Super Collision Damage Waiver & Tires and Windshield Protection | N/A |
| Loss Damage Waiver | N/A |
| Excess Protection | N/A |
| Personal Accident Insurance | PERSONAL ACCIDENT INSURANCE (PAI) PROVIDES COVER FOR THE DRIVER FOR MEDICAL EXPENSES UP TO EUR 350 AND EUR 15000 FOR LOSS OF LIFE OR TOTAL PERMANENT DISABLEMENT PER ACCIDENT. THE COST OF PAI IS 4 EUR PER DAY PLUS VAT. |
| Supplemental Liability Protection | SLP SUPPLEMENTARY LIABILITY PROTECTION (THIRD PARTY LIABILITY). SLP THIRD PARTY LIABILITY IS INCLUDED IN THE RATE AND COVERS EACH PERSON FOR THE AMOUNT OF UP TO EUR 750,000 FOR BODILY INJURY AND OR DEATH TO THIRD PARTIES AS WELL AS UP TO EUR 750,000 FOR PROPERTY DAMAGE. |
| Tire and Windshield Protection | N/A |
| Theft Protection | THEFT PROTECTION (TP) IS OPTIONAL AND REDUCES THE AMOUNT OF THE RENTERS FINANCIAL LIABILITY TO THE AMOUNT OF THE DEDUCTIBLE FOR LOSS OR DAMAGE TO THE CAR BY OR FOLLOWING THEFT OR ATTEMPTED THEFT, IF TP IS DECLINED THE RENTER WILL RESPONSIBLE FOR THE ENTIRE LOSS AND/OR DAMAGE TO THE VEHICLE. AN ADMINISTRATION FEE OF 25 EUR PLUS VAT WILL BE CHARGED TO THE DRIVER AT THE END OF THE RENTAL IN CASE OF DAMAGE OR THEFT. THIS CHARGE APPLIES IRRELEVANTLY OF PARTY AT FAULT. THE COST OF TP PER DAY PLUS VAT IS AS FOLLOWS- CAR GROUPS MINI (MDMR) ECONOMY (EDMR-EDAR) COMPACT (CCMR) - 3 EUR - EXCESS 500 EUR. CAR GROUPS COMPACY 4/5 DOOR, SPECIAL, SUV, (CXMR, CDMR, CDAR, CFMN) INTERMEDIATE (IDMR, ICMR ) - 4 EUR EXCESS 700 EUR. CAR GROUPS INTERMEDIATE SUV (IFMR) FULLSIZE (FVMR) PREMIUM (PDMR)- 5 EUR EXCESS 1200 EUR. FTW FULL THEFT WAIVER FULL THEFT WAIVER FTW IS OPTIONAL AND REDUCES THE EXCESS AMOUNT ON TP THEFT PROTECTION TO ZERO. AN ADMINISTRATION FEE OF 25 EUR PLUS VAT WILL BE CHARGED TO THE DRIVER AT THE END OF THE RENTAL IN CASE OF DAMAGE OR THEFT. THIS CHARGE APPLIES IRRELEVANTLY OF PARTY AT FAULT. THE COST OF FTW1 PER DAY PLUS VAT IS AS FOLLOWS- ALL CAR GROUPS -3.50 EUR THERE IS NO EXCESS FOR TW1. FULL THEFT WAIVER CAN ONLY BE PURCHASED IF TP THEFT PROTECTION HAS BEEN PURCHASED. |
| Theft Protection - 2 | N/A |
| Zero Risk Pack | N/A |
| Zero Risk Pack Plus | N/A |
| Roadside Assistance | ROADSIDE ASSISTANCE IS FREE OF CHARGE AND AVAILABLE 24/7. MONDIAL ASSISTANCE TEL;30 210 9988148 IS THE ROADSIDE ASSISTANCE PROVIDER FOR ATHENS, THESSALONIKI, HERAKLION ,CHANIA,CORFU,RHODES LOCATIONS. FOR ALL OTHER LOCATIONS THE ROADSIDE ASSISTANCE IS PROVIDED BY THE RENTAL STATION. IT IS RECOMMENDED TO CONTACT THE BRANCH DIRECTLY IN CASES OF ROADSIDE ASSISTANCE. IN THE CASE OF A LOCATION BEING CLOSED IN THE EVENT ROADSIDE ASSISTANCE IS REQUIRED ALL DIRECT CALLS TO THE BRANCH ARE DIVERTED TO EACH LOCATION'S DESIGNATED 24/7 ROADSIDE ASSISTANCE MOBILE PHONE LINE. |
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